Frequently Asked Questions

Island House Hotel features 94 guest rooms and suites varying in size, view, and amenities.

Rates vary by season, weekdays vs. weekends, date of arrival, length of stay, the view, number of guests, and room type. Please visit Rooms & Rates for additional details.

We know that earning 906 Rewards is a meaningful way that we show appreciation. Earned rewards continue to be valid without expiration. Sign up online prior to your arrival to receive 10% in bonuses for dining and 5% in rewards for lodging.

Reservations can be made at any time year-round online. If you would like to make your reservation over the telephone, please call 906-847-3347, hours vary depending on the season.

Reservationists are not able to hold rooms without a deposit. The required deposit for a one-night stay is the total of the stay, two or more nights is a two-night deposit.

Reservations may be modified or rescheduled up to seven days prior to your scheduled arrival without penalty. If you need to adjust an existing reservation made either by website or telephone directly with the Island House Hotel, please call 906-847-3347. For reservations that have been made through a third-party travel site, please contact them directly for assistance.

There is a $25 fee for reservation cancellations made between the time of reservation and seven days prior to your scheduled arrival. Cancellations made less than seven days before scheduled arrival, and no-shows will forfeit the full deposit.  If you are booking under our Cyber Monday Special, these reservations cannot be modified and are nonrefundable.

Rates are subject to 6% Michigan sales tax, 3% Mackinac Island assessment, and 8% hotel levy. Kids under age six stay free. All rates are based on double occupancy and are subject to additional charges for extra adults and youth.

When rescheduling or making a new reservation, your booking will be subject to current pricing, which may be different than previously confirmed rates.

We reserve the right to cancel or refuse any reservation based on incorrect pricing or availability information.

Details

# of wheelchair accessible rooms: 2
Elevator: Yes
Roll-in shower: No
Support bars in bathroom: Yes (accessible rooms only)
Size and # of beds: 1 King Bed

Description

Of the two rooms, there is one Deluxe Lake View King, which has a view of the harbor, and one Traditional King, which has side views. These rooms have a larger bathroom, a shower/tub combo with a sitting platform, and handrails. The sink is lowered, and the toilet is raised with handrails. It is recommended that guests book these rooms over the phone so that we can confirm that they are available.

Handicap Accessible Rooms

It is important that your reservation note if you require a handicap-accessible room.

Room 211 (DVK) is our handicap-accessible Deluxe Lake View Room. Located on the second floor, this room has a king-size bed, a larger bathroom with a removable showerhead, handrails near the toilet and in the shower, a sitting platform for the bathtub, and comes equipped with a coffee maker and a minifridge.

Room 207 (TRK) is our handicap-accessible Traditional Room. Located on the second floor, this room has a king-size bed, a larger bathroom with a removable showerhead, handrails near the toilet and in the shower, and a sitting platform for the bathtub.

None of our rooms have roll-in showers at this time.

Lifts/Elevators

To enter the hotel itself, there is a lift available, or about 7 steps to reach the lobby level. To enter the dining room, again there is a lift available, or about 4 steps. We do have an elevator that accesses the second and third floor (first floor rooms still require about 7 steps,) but not all rooms on those floors are accessible without stairs. If a guest does not require a room with the added accessibility features in the bathroom but would like a room without stairs, we are often able to accommodate this, but we ask that guests tell us prior to arrival about their request. Additionally, we do have some walk-in (but not roll-in) showers, as well as shower chairs, toilet seat raisers, and temporary handrails that we can put in rooms for guests.

Happy to Help

Most importantly, we ask that guests with any special needs or requests to please contact us prior to arrival so that we can do our best to accommodate them.

Some Rooms Require Stairs

This a historic hotel.  There is evaluator access to much of the hotel, but not all, some rooms require stairs.

These room types require access via stairs: Traditional Fourth Floor Queen (TR4Q), One-Bedroom View Suite (OBVS), One-Bedroom King Suite (OBKS), Traditional Two Queens (TRQQ), and Two Bedroom Family Suites (STE).

 

Portable cribs are available for select rooms as a complimentary special request item through the front desk.

Bike Parking

Bicycle parking is available in the front and back of the hotel. We do not allow bicycles to be stored inside the hotel.

Bike Rentals

Island House Bike Shop is located curbside in front of Island House Hotel. Our friendly staff will help you choose from a wide range of bicycle options, ranging from single speed cruisers to tandems for two. The entire family can explore the ample outdoor beauty Mackinac Island has to offer! Please visit Island House Bike Shop for additional information about our onsite bicycle rentals.

Bringing Your Own Bikes

You can bring your own bicycles to Mackinac Island. You must purchase a bicycle license at the ferry dock on the mainland which includes transportation.

For the most current regulations regarding E-Bikes (electric bikes) click here

Bicycle Safety, Rules & Maps

Visit our Bike Rental page to read our Bike FAQs. Learn more about safety, rules, and maps for your Mackinac Island adventure.

Check-In is available after 4:00 p.m. For those arriving on Mackinac Island early, your luggage is securely stored until you have checked into your room. For those requesting check-in before 4:00 p.m., please have it noted on your reservation before your arrival. We will make every attempt to have your room available at the requested time; however, we cannot guarantee special requests for reasons beyond our control.

To allow preparation for incoming guests, all rooms must be vacated by 11:00 a.m. When checking your luggage for transportation, the porter will need to know if you are riding with Shepler’s or Star Line to Mackinaw City or St. Ignace, as well as your desired ferry departure time. Please check your bags at the bell stand no less than one hour prior to your desired ferry departure time. Rain or shine, ferry lines will secure your luggage until your arrival on the mainland. Upon exiting the ferry on the mainland, advance to the luggage tent with your claim tags. You may wish to retrieve your vehicle first.

Many packages and specials are offered throughout the year. Earn spend-like-cash rewards through the 906 Mackinac Island Rewards Club for lodging, dining, cocktails, bicycle rentals, and fudge. Opt-in to receive our emails when you sign up for 906 Mackinac Island Rewards Club to be the first to know about our events and specials.

Add discounted ferry tickets and meals to your reservation at any time before your arrival.

Island House Hotel, 1852 Grill Room, and Ice House BBQ feature a casual resort atmosphere. While we do not have a formal dress code, you may want to pack something nice for a memorable evening at the 1852 Grill Room.

Learn more about Ferry Tickets, Overnight Parking, and Luggage Transportation on our Location page.

If you are looking to add a special touch to your room or leave a gift for a friend there are several enhancements available to add to any reservation. Choose from champagne chilled on ice, chocolate-covered strawberries, celebration cakes, or even our family’s handcrafted Mackinac Island Fudge.

Give the gift of Mackinac Island with one card that may be used at any of these Mackinac Island locations: 1852 Grill Room, Ice House BBQ, Island House Bike Rentals, Island House Hotel, Mary’s Bistro Draught House, Pancake House, Ryba’s Fudge Shops, Seabiscuit Café, and Starbucks. Gift cards may be purchased in any denomination online, or by call 906.847.3347.

When packing your luggage, keep in mind that it too is traveling, to prevent items from falling out, use bags with zipper or latch closures.  Plan to hand-carry electronics, chargers, medications, medical equipment, car keys, anything fragile, valuable or irreplaceable.  If you have forgotten something our gift shop has frequently forgotten items for purchase.

In addition to your usual articles, we recommend you bring the following items:

  • A backpack with room for souvenirs
  • Sunglasses
  • A jacket or sweater as temperatures vary throughout the day
  • A raincoat and umbrella (just in case)
  • Sunscreen
  • Comfortable walking shoes
  • Swimsuit (for our indoor heated pool and hot tub)
  • Your sense of adventure

Leave your stress, cares and worries in the bottom drawer of your dresser at home. You won’t need those here. They will be right where you left them upon your return.

Island House Hotel allows only certified service animals. A $250 fee will be charged to any room with animals to return the room to a pet-free condition.

Our hotel is host to a number of events throughout the season. Some events have music in public areas. The hotel quiet time is 11 p.m. Occasionally dining facilities and veranda close for private events. If you are planning to dine at the 1852 Grill Room, we highly recommend making reservations prior to your arrival.

Under Michigan law and to protect our historic property, we are a smoke-free hotel. Smoking inside the Island House Hotel will result in a $250 cleaning charge.